Resumen

En los últimos años el turismo en el estado de Guerrero se ha visto colapsado por factores limitantes: conflictos de orden político social, pérdida de identidad cultural, contaminación de los espacios naturales, etc.

El análisis de la cultura turística, se basó en una encuesta realizada en el centro de la ciudad de Petatlán, con una metodología homogénea para el muestreo, Se trata de un estudio descriptivo debido a que solo contamos con una sola población dentro de un espacio y un tiempo; prospectivo debido a que posterior a la planeación de la investigación se procedió a captar la información; transversal debido a que solo medimos una sola vez las variables.

Offer a comfortable room to a guest as well as food dish of top quality at reasonable prices.

In the last years in the Guerrero State has seen with negatives factors like: Social Conflicts, bad politics, losing cultural identity, contamination of natural spaces, negatives news on the broad. Etc.

However, actually there are upsides and downside also. Its making general strategies to improve our region.

Tourism promotion encourage touristic activities maintain and support qualities services touristic and offers reasonable prices and interesting products for its clients.

On propose to know qualities services in the restaurant of Petatlán Guerrero, it procedure to make analysis to know the opinion of the clients about this topic.

As a result of opinion analysis culture touristic of Petatlán city, we have let to know the perception of national tourism who visited Petatlán city with relation to the qualities services.

The analysis of the culture touristic based in interviews clients of differents restaurants downtown Petatlán. It used a methodology homogenous to the sampling.